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Running a clinic

The business side that clinical training does not cover.

Getting found, filling the diary, keeping clients, keeping admin small.

Written for a clinic of 1 to 3 people.

Every guide starts with what to do first.

  • How does a small clinic get found on Google Maps?A complete Google Business Profile, client reviews and a simple website with a booking button.
  • Client retention for small clinics: rebooking and recall messagesRebook at checkout, send a short check-in, and switch on your booking system's recalls.
  • Lean in healthcare: how can a small clinic use it?Spot waste, keep work flowing, write down the best way, and sort the workspace with 5S.

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